Types of Training
We offer 16 online courses covering verbal de-escalation, restraint avoidance and self-protection (self-protection is for NAPPI certified trainers only).
4 CEU's, approved by the NASW, are available for our Personal Safety in the Community Course.
NAPPI’s leading verbal de-escalation training was developed with the intent to empower front line staff to address unwanted behaviors the moment they surface.
Behavior assessment, verbal de-escalation and defusing skills, humane and effective response options, and the development of a culture of cooperation.
Who We Serve
NAPPI for Health Systems & Hospitals equips Emergency Behavioral Health and Security Department staff with the skills needed to Stay One Step Ahead® when patient behavior escalates from agitated to dangerous.
Perhaps the most diverse and challenging organizations are Community Mental Health Agencies. Treatment occurs in a variety of settings from inpatient to group homes, to addiction rehabilitation to outpatient facilities.