Non-Abusive Physical and Psychological Intervention

Types of Training

Custom Direct Training 

NAPPI offers private, on-site, customized solutions for building a behavioral safety training program that is current and relevant to your unique needs. With over 50 different modules to choose from, NAPPI training is easily implemented in the most challenging environments. We offer Train-the-Trainer courses as well as Direct Training options in which all practicing staff is trained directly by NAPPI Master Trainers. A NAPPI Master Trainer having a wealth of experience and global perspective enhances the value of your training experience. From this place of strength we will assess your environment and collaborate with you to design the perfect curriculum.

 ”In 35 years at this agency, I have never felt the ‘passion’ to make something happen that I believed so deeply in. That aside—it doesn’t mean diddly without the program you folks have, your flexibility, and communication (not to mention patience, etc.) and a trainer extraordinaire who made our custom training program a success.”  

Paul Landerl, LICSW, Howard Center, Burlington, VT

Call 800-358-6277 to speak with a NAPPI Course Development Specialist or contact us.


Train-the-Trainer Standard Certification

PRIVATE SEMINARS

Private seminars offer the Standard Train-the-Trainer Certification course with the option to customize the curriculum based on the specific challenges and issues you experience in your institution. Together we will choose from among NAPPI‘s industry-leading verbal, self-protection, and physical skills modules to build a course that meets your organization’s unique behavioral training needs. Taught by experienced NAPPI trainers, our courses educate and empower your staff to apply best practices of behavior management in their daily work while building a culture of cooperation and trust among themselves and with those they serve. Our Safe and Humane Physical Techniques have been independently evaluated and verified and have been approved in every state in which we have applied.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist or  contact us.


PUBLIC SEMINARS

NAPPI Public Seminars are very popular among smaller clients, for whom private on-site training is not practical. Held in major cities across the country, our Public Seminars offer NAPPI’s industry-leading curriculum in safe and humane psychological and physical interventions in behavior management, and provide an opportunity for peer networking.

 NAPPI Train-the-Trainer Standard Certification Course — Five days/$1399

This certification course covers all of NAPPI‘s Standard Training modules and the skills to teach those modules to fellow staff members.

Upon successful completion of the Five-Day course, you will be qualified to teach up to 16 hours of content to your staff. In addition to NAPPI Standard Instructor Certification, participants receive a Trainer Kit that includes an Instructor Manual and everything necessary for teaching the first class.

Days 1 and 2 cover NAPPI Fundamentals I and NAPPI Fundamentals II. On Day 3, participants are taught Principles of Adult Learning and how to apply them to NAPPI content to provide a basis for effective and relevant instruction techniques. On Days 4 and 5, Trainer Techniques are taught, including role-playing, and a NAPPI Master Trainer observes and reinforces skills. On Day 5, the Trainer Certification Test is administered.

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 Day One: NAPPI Fundamentals I

The first day of training will cover NAPPI‘s Humane and Effective Response Options, including NAPPI‘s Foundation Principals, Intro to De-escalation, Intro to Self-Protection and an Introduction to Forming Partnerships.

What You Will Learn

  • Stay safe and be more effective in ALL situations using NAPPI SMART Principles™.
  • The Language of Violence: The Lalemand Behavior Scale™.
  • Using the Lalemand Behavior Scale to create clean and objective documentation.
  • How to make a clear request – and be heard the first time.
  • Three skills to keep conversations on track – and avoid being sucked into the argument.
  • Offering realistic choices during high-stress interactions.
  • Now That’s Motivation – help those you serve create a livable life with NAPPI’s ‘green’ Behavior Scale.
  • Basic physical skills training in NAPPI‘s safe and humane physical intervention skills.

 

       NAPPI Fundamentals I—One-day Workshop/$349.00

This introductory course is also available as a one-day workshop whenever Public Seminars are scheduled. No NAPPI certification or prerequisites required.  Upon successful completion, participants receive NAPPI Certification. Check Upcoming Events for the schedule of upcoming Public Seminars at which NAPPI Fundamentals I will be offered.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist, or email us for further information.

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Are you a decision-maker interested in learning more about NAPPI? We welcome you to be our guest for NAPPI Fundamentals I, offered the first morning of a public training week. After the session, we can allot time for you to talk one-on-one with a NAPPI Master Trainer. Call 800-358-6277 to make VIP arrangements.


 Day Two: NAPPI Fundamentals II

Taking NAPPI’s fundamental principles and techniques into Day Two, your instructor will expand upon NAPPI‘s Humane and Effective Response Options with training in de-escalation tools, partnership building and self-protection, and teach the Introduction to Restraint Techniques module.

What You Will Learn

  • NAPPI‘s superior de-escalation techniques, including defusing skills to safely handle arguers.
  • How to generate cooperation by knowing when and how to make a request.
  • Restraint prevention and elimination.
  • Reducing the severity of restrain.
  • Staying safe during physical intervention.
  • Understanding levels of resistance.
  • NAPPI‘s Restraint Timeline.
  • Improving the accuracy and value of post-incident reviews.
  • Basic to intermediate physical skills training.

 

       NAPPI Fundamentals I & II—Two-day Workshop/$649.00

This basic-to-intermediate level course is available as a two-day workshop whenever Public Seminars are scheduled. No NAPPI certification or prerequisites required.  Upon successful completion, participants receive NAPPI Certification. Check Upcoming Events for the schedule of upcoming Public Seminars at which NAPPI Fundamentals I & II will be offered.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist, or email us for further information.

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 Day Three: Principles of Adult Learning

During the third day of the five-day course, participants are taught Principles of Adult Learning and how to apply them to NAPPI content to provide a basis for effective and relevant instruction techniques.

 

 Days Four and Five: Train-the-Trainer—Sessions One and Two

During the last two days of the course, Train-the-Trainer techniques are taught, including role-playing, while a NAPPI Master Trainer observes and reinforces skills. The NAPPI Trainer Certification Test is administered on this final day of the Instructor Certification/Recertification course.

 

 NAPPI Standard Recertification Course—Two Days/$749

Recertify your Standard NAPPI instructor skills by successfully completing this two-day course. Recertification ensures that your NAPPI skills are up-to-date, and qualifies you to teach for another year. NAPPI Standard Recertification Courses are offered whenever Public Seminars are scheduled. Previous NAPPI certification or prerequisites required. Check Upcoming Events for the schedule of upcoming Public Seminars at which the NAPPI Standard Recertification Course will be offered.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist, or email us for further information.

REGISTER NOW 


Train-the-Trainer Advanced Certification

PRIVATE SEMINARS

Private seminars offer the Advanced Train-the-Trainer course with the option to customize the curriculum based on the specific challenges and issues you experience in your institution.  When your staff has been trained in NAPPI Advanced Skills, they are prepared to meet the needs of your most difficult consumers. Our Advanced Verbal modules and Physical Restraint Techniques are simple, practical, highly effective and cover the gamut of more challenging situations. Our Safe and Humane Physical Techniques have been independently evaluated and verified and have been approved in every state in which we have applied.

Together we will choose from among NAPPI‘s industry-leading verbal, self-protection, and physical skills modules to build an Advanced Course that meets your organization’s unique behavioral training needs. Advanced NAPPI courses are taught by experienced NAPPI Master Trainers to educate and empower your staff to apply best practices of behavior management in their daily work while building a culture of cooperation and trust among themselves and with those they serve.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist or email us.

PUBLIC SEMINARS

NAPPI Public Seminars are very popular among smaller clients, for whom private on-site training is not practical. Held in major cities across the country, our Public Seminars offer NAPPI’s industry-leading curriculum in safe and humane psychological and physical interventions in behavior management, and provide an opportunity for peer networking.

 NAPPI Train-the-Trainer Advanced Certification Course — 5 Days/$1599

This certification course covers all of NAPPI‘s Advanced Training modules and the skills to teach those modules to fellow staff members. Standard trainers are welcome to join Advanced Training Certification Courses at selected private locations throughout the year.

What You Will Learn

  • NAPPI‘s Advanced Humane & Effective Response Options
  • Take NAPPI SMART Principlesto the Advanced level.
  • Hone your safety awareness skills.
  • The difference between humane/abusive, effective/ineffective staff behaviors.
  • Advanced use of the Language of Violence: Advanced Lalemand Behavior Scale™.
  • Identify and safely/effectively respond to criminalized thinkers with NAPPI‘s Antisocial Behavior Scale.
  • Communicating clearly and professionally under high stress.
  • Advanced listening skills.
  • Advanced level skills in offering choices during high-stress interactions.
  • Advanced defusing and de-escalation skills, including defusing a crowd.
  • Safe vehicle transport.
  • Skills designed for working with the high/intoxicated person.
  • The NAPPI Staff Response Scale – advanced skills in choosing the most helpful response.
  • Building cooperation to reduce violence – advanced skills.
  • Self-protection for serious attacks – NAPPI Advanced Physical SMART Principles.
  • NAPPI‘s industry-leading Small Body Restraint Modifications.

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 NAPPI Advanced Recertification CourseTwo Days/$849

Recertify your Advanced NAPPI instructor skills by successfully completing this two-day course. Recertification ensures that your NAPPI skills are up-to-date, and qualifies you to teach for another year. NAPPI Advanced Recertification Courses are offered whenever Public Seminars are scheduled. Previous NAPPI certification or prerequisites required.  Upon successful completion, participants receive NAPPI Certification. Check Upcoming Events for the schedule of upcoming Public Seminars at which the NAPPI Advanced Recertification Course will be offered.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist, or email us for further information.

REGISTER NOW


Specialty Trainings

Community Safety Training

This one-day course is intended for Case Workers, Community Health Workers, Act Team Members, and anyone who reaches out to consumers in challenging neighborhoods or buildings that may be unsafe for them or the people they serve. From pre-visit preparations to what you say and do while working in the community, NAPPI‘s awareness, assessment and response skills will keep you safe. Whether you are driving your own vehicle, approaching and entering the housing unit, or changing a tire in a rural setting, NAPPI has you covered in the safest possible way. We will also teach you skills to properly communicate with your supervisor as well as helpful tips on how to use technology to your advantage.

In the Classroom

NAPPI offers a half-day or full-day option for Community Safety Training as follows:

 Community Safety Training Part I — Half-Day Session

No NAPPI Certification required to attend. 

Participants will learn basic NAPPI principles for staying safe, including five simple strategies that will change the way they view their world and their work. The seminar will provide instruction on how to plan a community visit, and will offer quick and easy assessment and response tools for staying safe in given situations, and techniques for handling a serious threat. Attendees receive Student Certification.

Please call 800-358-6277 Ext. 14 or email us to learn more.

 

 Community Safety Training Part II Train-the-Trainer — Full-day Session

Prerequisite: Morning Session Part I 

Bring this content home to your colleagues! Stay and learn how to teach this content in your home organization by becoming a NAPPI Certified Trainer in Community Safety. Attendees receive NAPPI Community Safety Training Instructor Certification, including Instructor Manual and PowerPoint CD.

Note: For current NAPPI Certified Instructors, you need only attend the morning session to become certified to teach Community Safety curriculum. Includes Instructor Manual, PowerPoint CD.

Please call 800-358-6277 Ext. 14 or email us to learn more.

Learn via Webinar!

NAPPI offers Community Safety Training online via webinars throughout the yearbringing you the same high-quality content you expect from a traditional “live” conference-style event, but with the convenience of learning directly from your desktop or laptop computer. All that is needed is a computer with internet connectivity and audio capability provided by either your computer’s speakers, headphones, or a telephone.

NAPPI Webinars are interactive and offered in “real time,” with a NAPPI Instructor presenting the material throughout the session as you participate. You can ask questions and share relevant comments via voice or chat.

Online learning enables smaller teams to take advantage of select NAPPI courses offered at our training eventsSince there is no need to leave the office or factor in travel time, many professionals are choosing Webinars as a time-efficient, cost-effective method of training and delivering knowledge to their staff.

For 10 or more participants, NAPPI will work with you to provide the online event at your convenience.

Please call 800-358-6277 Ext. 14 or email us to learn more about NAPPI Webinars.

NAPPI S.M.A.R.T. Kids

NAPPI S.M.A.R.T. Kids is a natural outgrowth of the NAPPI behavior management model. This relationship-based course reinforces NAPPI‘s culture of cooperation, teaches children how to be more self-reflective, and empowers children to build on selfmanagement skills. They learn to understand and control their behavior and environment, and take ownership of their own recovery and healing. Meeting in small groups, children and youth are taught by NAPPI-trained staff to recognize and discuss aspects of their own behavior and that of their peers, using NAPPI common language. They learn to self-calm even during times of high stress, and to ask for help from counselors when needed. This enables staff to back off on control and instead provide cues as youth begin to impact their own outcomes with a new sense of self-knowledge and pride. By interacting with their peers in meaningful ways, students learn that they are not alone, and in fact they share many common traits and experiences. With guidance, the students begin to recognize their skills and talents, and help each other achieve personal goals. As the five-week course progresses, families are encouraged to learn the NAPPI model of behavior management. This expands a child’s support system when they leave the institutional setting and return to their homes, neighborhoods and schools, and leaves them with newfound confidence in their ability to cope.

Call 800-358-6277 Ext. 14 or email us to learn more about NAPPI S.M.A.R.T.Kids.