Non-Abusive Physical and Psychological Intervention

Types of Training

Custom Direct Training 

NAPPI offers private, on-site, customized solutions for building a behavioral safety training program that is current and relevant to your unique needs. With over 50 different modules to choose from, NAPPI training is easily implemented in the most challenging environments. We offer Train-the-Trainer courses as well as Direct Training options in which all practicing staff is trained directly by NAPPI Master Trainers. A NAPPI Master Trainer has a wealth of experience and global perspective that enhances the value of your training experience.  Because of our expertise, we are able to assess your environment and collaborate with you to design the perfect curriculum.

 "In 35 years at this agency, I have never felt the 'passion' to make something happen that I believed so deeply in. That aside—it doesn't mean diddly without the program you folks have, your flexibility, and communication (not to mention patience, etc.) and a trainer extraordinaire who made our custom training program a success."  

Paul Landerl, LICSW, Howard Center, Burlington, VT

Call 800-358-6277 to speak with a NAPPI Course Development Specialist or contact us.


Train-the-Trainer Standard Certification

On-Site

On-Site Trainings  offer the Standard Train-the-Trainer Certification course with the option to customize the curriculum based on the specific challenges and issues you experience in your institution. Together we will choose from among NAPPI's industry-leading verbal, self-protection, and physical skill modules to build a course that meets your organization's unique behavioral training needs. Taught by experienced NAPPI trainers, our courses educate and empower your staff to apply best practices of behavior management in their daily work while building a culture of cooperation and trust among themselves and with those they serve. Our Safe and Humane Physical Techniques have been independently evaluated and verified and have been approved in every state in which we have applied.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist or  contact us.


PUBLIC TRAINING EVENTS

NAPPI Public Training Events are popular among smaller clients, for whom private on-site training is not practical. Held in major cities across the country, our Public Events offer NAPPI's industry-leading curriculum in safe and humane psychological and physical interventions in behavior management, and provide an opportunity for peer networking.

 NAPPI Train-the-Trainer Standard Certification Course — Five days/$1500

This certification course covers all of NAPPI's Standard Training modules and the skills to teach those modules to fellow staff members.

Upon successful completion of the five-day course, you will be qualified to teach up to 20 hours of content to your staff. In addition to NAPPI Standard Instructor Certification, participants receive a Trainer Kit that includes an Instructor Manual and everything necessary for teaching the first class.

Days 1 and 2 cover NAPPI Fundamentals I and NAPPI Fundamentals II. On Day 3, participants are taught Principles of Adult Learning and how to apply them to NAPPI content in order to provide a basis for effective and relevant instruction techniques. On Days 4 and 5, Trainer Techniques are taught, including role-playing, and a NAPPI Master Trainer observes and reinforces skills. On Day 5, the Trainer Certification Test is administered.

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 Day One: NAPPI Fundamentals I  

The first day of training will cover NAPPI's Humane and Effective Response Options, including NAPPI's Foundation Principals, Introduction to De-escalation, Introduction to Self-Protection and an Introduction to Forming Partnerships.

 You Will Learn How To:

  • Stay safe and be more effective in ALL situations using NAPPI SMART Principles™.
  • Use The Lalemand Red Behavior Scale™.
  • Use The Lalemand Behavior Scale to create clean and objective documentation
  • Make a clear request - and be heard the first time.
  • Keep a conversation on track - and avoid engaging in an argument.
  • Offer real choices during high-stress interactions.
  • Motivate and help those you serve create an enjoyable  life with NAPPI's 'Green' Behavior Scale.
  • Apply basic physical skills when a restraint is necessary.

 

       NAPPI Fundamentals I—One-day Workshop/$400

This introductory course is also available as a one-day workshop whenever Public Training Events are scheduled. No NAPPI certification or prerequisites required.  Upon successful completion, participants will receive a NAPPI certifiate of course completion.  Check  the schedule for upcoming Public Events at which NAPPI Fundamentals I will be offered.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist, or email us for further information.

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Are you a decision-maker interested in learning more about NAPPI? We welcome you to be our guest for NAPPI Fundamentals I, offered the first morning of a public training week. After the session, we can allot time for you to talk one-on-one with a NAPPI Master Trainer. Call 800-358-6277 to make VIP arrangements.


 Day Two: NAPPI Fundamentals II

NAPPI's Fundamentals II will expand upon NAPPI's Humane and Effective Response Options with training in de-escalation tools, partnership building and self-protection, as well as teach the Introduction to Restraint Techniques.

 You Will Learn How To:

  • Apply NAPPI's  de-escalation techniques, including defusing skills to safely handle arguers.
  • Generate cooperation by knowing when and how to make a request.
  • Avoid restraints.
  • Reduce the severity of a restraint.
  • Stay safe during physical intervention.
  • Understanding the  levels of resistance.
  • Use NAPPI's Restraint Timeline.
  • Improve the accuracy and value of post-incident review.
  • Progress from basic to intermediate physical skills training.

 

       NAPPI Fundamentals I & II—Two-day Workshop/$700

This basic-to-intermediate level course is available as a two-day workshop whenever Public Events  are scheduled. No NAPPI certification or prerequisites required.  Upon successful completion, participants receive will receive a NAPPI certificate of course completion. Check  the schedule of upcoming Public Events at which NAPPI Fundamentals I & II will be offered.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist, or email us for further information.

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 Day Three: Principles of Adult Learning

During the third day of the five-day course, participants are taught Principles of Adult Learning and how to apply them to NAPPI content in order to provide a basis for effective and relevant instruction techniques.

 

 Days Four and Five: Train-the-Trainer—Sessions One and Two

During the last two days of the course, Train-the-Trainer techniques are taught,which include verbal role-playing,  and physical skill practice while a NAPPI Master Trainer observes for competency and effectiveness. The NAPPI Trainer Certification Test is administered on this final day of the Instructor Certification Course.

 

 NAPPI Standard Recertification Course—Two Days/$800

Recertify your Standard NAPPI instructor skills by successfully completing this two-day course. Recertification ensures that your NAPPI skills are up-to-date, and qualifies you to teach for another year. NAPPI Standard Re-certification Courses are offered whenever Public Events are scheduled. Previous NAPPI certification is required. Check  the schedule of upcoming Public Events at which the NAPPI Standard Re-certification Course will be offered.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist, or email us for further information.

REGISTER NOW 


Train-the-Trainer Advanced Certification

On-Site

On-site Trainings  offer the Advanced Train-the-Trainer course with the option to customize the curriculum based on the specific challenges and issues you experience in your institution.  When your staff has been trained in NAPPI Advanced Skills, they are prepared to meet the needs of your most difficult consumers. Our Advanced Verbal modules and Physical Restraint Techniques are simple, practical, highly effective and cover the gamut of more challenging situations. Our Safe and Humane Physical Techniques have been independently evaluated and verified and have been approved in every state in which we have applied.

Together we will choose from among NAPPI's industry-leading verbal, self-protection, and physical skills modules to build an Advanced Course that meets your organization's unique behavioral training needs. Advanced NAPPI courses are taught by experienced NAPPI Master Trainers to educate and empower your staff to apply best practices of behavior management in their daily work while building a culture of cooperation and trust among themselves and with those they serve.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist or email us.

PUBLIC EVENTS

NAPPI Public Events are very popular among smaller clients, for whom private on-site training is not practical. Held in major cities across the country, our Public Events offer NAPPI's industry-leading curriculum in safe and humane psychological and physical interventions in behavior management, and provide an opportunity for peer networking.

 NAPPI Train-the-Trainer Advanced Certification Course — 5 Days/$1800

This certification course covers all of NAPPI's Advanced Training modules and the skills to teach those modules to fellow staff members. Standard trainers are welcome to join Advanced Training Certification Courses at selected private locations throughout the year.

 You Will Learn How to:

  • Apply NAPPI's Advanced Humane & Effective Response Options
  • Take NAPPI SMART Principlesto the Advanced level.
  • Learn General Awareness Skills.
  • Differentiate between humane/abusive, effective/ineffective staff behaviors.
  •  Use the Advanced Lalemand Behavior Scale™.
  • Identify and safely respond to criminalized thinkers with NAPPI's Antisocial Behavior Scale.
  • Communicate clearly and professionally under high stress.
  • Use advanced listening skills.
  • Use advanced level skills in Offering Choices during high-stress interactions.
  • Use Advanced Defusing and De-escalation Skills, including defusing a crowd.
  • Provide Safe vehicle transport.
  • Use skills designed for working with people effected by drugs or alcohol.
  • Use the NAPPI  Advanced Staff Response Scale
  • Build cooperation to reduce violence.
  • Use self-protection techniques for more serious attacks - NAPPI Advanced Physical SMART Principles.
  • Use NAPPI's  Small Body Restraint Modifications.

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 NAPPI Advanced Recertification CourseTwo Days/$1000

Recertify your Advanced NAPPI instructor skills by successfully completing this two-day course. Recertification ensures that your NAPPI skills are up-to-date, and qualifies you to teach for another year. NAPPI Advanced Recertification Courses are offered whenever Public Seminars are scheduled. Previous NAPPI certification or prerequisites required.  Upon successful completion, participants receive NAPPI Certification. Check Upcoming Events for the schedule of upcoming Public Seminars at which the NAPPI Advanced Recertification Course will be offered.

Call 800-358-6277 to speak with a NAPPI Course Development Specialist, or email us for further information.

REGISTER NOW


Community Safety Training

This one-day course is intended for Case Workers, Community Health Workers, Act Team Members, and anyone who reaches out to consumers in challenging neighborhoods or buildings that may be unsafe for them or the people they serve. From pre-visit preparations to what you say and do while working in the community, NAPPI's awareness, assessment and response skills will keep you safe. Whether you are driving your own vehicle, approaching and entering the housing unit, or changing a tire in a rural setting, NAPPI has you covered in the safest possible way. We will also teach you skills to properly communicate with your supervisor as well as helpful tips on how to use technology to your advantage.

In the Classroom

NAPPI offers a half-day or full-day option for Community Safety Training as follows:

 Community Safety Training Part I — Half-Day Session $150

No NAPPI Certification required to attend. 

Participants will learn basic NAPPI principles for staying safe, including five simple strategies that will change the way they view their world and their work. The seminar will provide instruction on how to plan a community visit, and will offer quick and easy assessment and response tools for staying safe in given situations, and techniques for handling a serious threat. Attendees receive  certification of course completion

Please call 800-358-6277 Ext. 14 or email us to learn more.

 

 Community Safety Training Part II Train-the-Trainer — Full-day Session $300

Prerequisite: Morning Session Part I 

Bring this content home to your colleagues! Stay and learn how to teach this content in your home organization by becoming a NAPPI Certified Trainer in Community Safety. Attendees receive NAPPI Community Safety Training Instructor Certification, including Instructor Manual and PowerPoint CD.

Note: For current NAPPI Certified Instructors, you need only attend the morning session to become certified to teach Community Safety curriculum. Includes Instructor Manual, PowerPoint CD.

Please call 800-358-6277 Ext. 14 or email us to learn more.

Learn via Webinar!

NAPPI offers Community Safety Training online via webinars throughout the yearbringing you the same high-quality content you expect from a traditional "live" conference-style event, but with the convenience of learning directly from your desktop or laptop computer. All that is needed is a computer with internet connectivity and audio capability provided by either your computer's speakers, headphones, or a telephone.

NAPPI Webinars are interactive and offered in "real time," with a NAPPI Instructor presenting the material throughout the session as you participate. You can ask questions and share relevant comments via voice or chat.

For 10 or more participants, NAPPI will work with you to provide the online event at your convenience.

Please call 800-358-6277 Ext. 14 or email us to learn more about NAPPI Webinars.