Perhaps the most diverse and challenging organizations are Community Mental Health Agencies. Treatment occurs in a variety of settings from inpatient to group homes, to addiction rehabilitation to outpatient facilities. Treatment options are widespread, and volatility can vary greatly. NAPPI’s expert knowledge of each environment has helped organizations craft custom courses for each milieu. From verbal deescalation and diffusing techniques to self-protection and physical restraint strategies, NAPPI realizes that "one size does not fit all" in these organizations.